Our liquidation programs are specifically designed for our consistent, high-volume customers. Qualified customers from our marketplace may be invited to join these programs based on availability. To be eligible for participation in one of our liquidation programs, we require a minimum of three months of consistent purchasing from our wholesale marketplace.

Absolutely! Our team will review your account purchase history and check program availability. We are always available to talk through the process during business hours M-F 9am – 5pm CST @ 1 (800) 974-5230 or email Sales@NeuApplianceWholesale.com

All Direct Liquidation Programs have their own set of rules and requirements. Most programs provide freight and do not allow pickup.

Each program has its own requirements however most programs require a contract.

Each program has its own requirements however most program contracts are for 12 months.

Each program has their own Distribution centers. We have programs and distribution centers across the US.

To discuss selling through Neu Appliance Wholesale or becoming a liquidation vendor, please reach out to our dedicated team. You can contact our sales department during business hours, Monday to Friday, from 9am to 5pm CST, at 1-800-974-5230, or email us at Sales@NeuApplianceWholesale.com. Our team will be happy to provide you with further information and guide you through the process

Absolutely! Many of our members are enrolled in multiple programs.

Yes, we offer delivery and freight on all marketplace listings. Your freight estimate is displayed in your account and on each listing. Freight estimates are used for approximate budgeting only. Exact freight quotes are provided on each order at the time of purchase. This keeps our freight pricing accurate and allows the best available price to our customers

We offer delivery and freight on all marketplace listings. Your freight estimate is displayed in your account and on each listing. Freight estimates are used for approximate budgeting only. Exact freight quotes are provided on each order at the time of purchase. This keeps our freight pricing accurate and allows the best available price to our customers.

Yes, Pickup or delivery are options for all marketplace listings.

Yes, for marketplace orders, we will work directly with your freight company to schedule pickup. Select Pickup at checkout for this option.

For all orders, we require that they be picked up at one scheduled dock time. Multiple pickups are not allowed.

No, Orders must be picked up in full.

After placing your order you will receive an email for scheduling pickups or how to request freight etc.

Customers must pickup the listing IN FULL within 72 hours of purchase. A storage fee of $250 will apply for each additional day. If storage fees occur, the fees must be paid in full before pickup is allowed.

If opting for our provided freight, we book soonest available freight (typically ships within 2 business days). If opting for pickup, Customers must pick up the listing IN FULL within 72 hours of purchase, A storage fee of $250 will apply for each additional day. If Storage fees occur, the fees must be paid in full before pickup is allowed.

Our freight services offer a 2-hour unload period. Additional time will incur fees.
Before you open the truck, match the truck seal to the BOL (Bill of Lading).
If the truck seal has been tampered with or opened, contact us before opening the truck at 1-800-974-5230.
Check that the contents match your invoice and Bill of Lading.
Do not refuse the shipment unless none of the contents match your order.
Before unloading, inspect each item’s condition for shipping damage. If damage is present, take pictures and make note of all occurrences of shipping damage on all goods while still in the truck (before unloading).
Sign the carrier’s bill of lading.

Customers are responsible for unloading their orders. Docks or forklifts are recommended as our freight company’s trucks will not have lift gates. Our freight providers include 2 hours to unload the order. Additional time will incur fees.

Please contact us directly at 1-800-974-5230.

All Wholesale Marketplace listings are purchased online. You pay $1000 of your total purchase price with debit or credit card, as a deposit, at checkout. Your remaining balance + including freight (if selected) is due by Wire within 24 hours. Orders placed after business hours are due the following business day within 24 hours.

Our Wholesale Marketplace deposit process allows us to eliminate transaction fees and streamline the process for our customers.

Initial payments (Deposits paid at checkout) can be paid with major credit cards or debit cards. Remaining balance are paid by wire.

We do not currently offer financing.

We do not offer net-30 payment terms for purchases made on our Wholesale Marketplace. Payment must be made in full before an order is released.

Haul Away Appliances are untested, used appliances that have been removed from customer’s homes when a new appliance is delivered.

Most haul away appliances will need some sort of repair or refurbished performed before being used regularly or resold. Haul away appliances are usually purchased by used appliance stores that refurbish and resell them.

No, Haul away appliances do not include any warranties from us. Manufacturer warranties would assumed to be expired or not valid

We do not offer customized Haul Away orders.

If your appliance store sells used appliances and refurbishes appliances then absolutely! If you do not have the capability to refurbish appliances, you should consider other options.